Policy Information

 

FAQ’S

How do I reserve a party?

To Book a Party: Please email or call for reservations.  Once your date and time has been confirmed with number of guests and services. Spa Party Sisters will e-mail you a contract.

Payments: Cash, Chase Quick Pay ,Credit Card or Checks  and you have 3 business days to respond. Please be advised date & schedule time will only be reserved when a signed contract and deposit is received

Deposit:  Chase Quick Pay ,Credit Card or Checks

Final Payment:  Cash or Credit Card (NO Checks)

Checks : are not accepted on the day of the party, for payment ...NO EXCEPTIONS!

NSF: There is a $40 fee for any check that is returned to us

Gratuity:  is not included 20% is greatly appreciated

 Final Payment & Gratuity:  In a Envelope to the technician   

Cancellations and Refunds: If you must cancel your party for any reason, the following refund policy applies: We will be unable to refund your deposit. If you need to reschedule, we will gladly offer an alternative party date up to 3 months for your consideration.

Cancellations: In the event of inclement weather, serious illness or any other unforeseen emergencies, we reserve the right to cancel any event and offer an alternative party date if available or refund your deposit.

Food and Beverages: Please refrain from having  guest’s eating or drinking during the Spa Party

Party Times: Parties are 1 to 2 hours depending on services, guests and age

Set Up:  Arrive 1/2 hour before the schedule party time to set up

 Arriving Time: I suggest that the birthday girl and guests arrive no more than 15 minutes prior to the party start time.  I appreciate your consideration and understanding

What happens if a guest arrives late? Because our parties are based on a schedule, they work best when all guests arrive on time.  Those guests coming late may join the party at whatever point it has progressed to

If a child does not show up, do I still pay for that child? Please remember, you will be charged for the final head count you gave prior to the party

Additional Spa Technician’s:  Hostess can request an additional spa technician’s for additional fee

Manicures and PedicuresNever any cutting of cuticles

Hair Styles:  Need to be washed, dried and detangled

What do we bring:  Tables, Spa Equipment ( sterilized & disinfected) Supplies (disposable) and Staff 

Photo’s Taken:  At your request and signing of contract, during the Spa Party  may be used for our web site spapartysisters,  face book page, Instagram and testimonials. Spa Sisters will only use first name and town/city. Please let Spa Party Sisters know, if for any reason you would not like them to be used or taken

Pets:  At the courtesy of you party hostess and guest, please remove pets from the party area, prior to our arrival

Where is the party held?  Parties are typically inside or outside in your home or the venue of your choice

Parking: Please leave some space for us to park near an entrance where we will not be blocked in.  We would appreciate easy access, as we have a lot of heavy items to carry into your party

Travel Fee: We charge an additional fee (may vary) for party locations

Clients Obligation: Traveling, hotel fee’s, toll’s, parking, tipping and any other expenses

Covid: In accordance with State and Federal Guidelines, the following protocol must be followed to ensure the safety of all of us.

As always, cleaning and the use of a medical grade disinfectant and sanitization before and after each treatment and the staff will be wearing masks and clients or guests wear one too while receiving your treatment(s). This will ensure that we are all as safe as possible. We will also give you hand sanitizer and ask you to wash your hands prior to your appointment.
 If you or your guests have any flu-like symptoms, runny nose, sore throat or cough when we arrive at your home and you’re not feeling well,  unfortunately we will not be allowed to honor your appointment and will have to reschedule your party.

Call:  914.424-1978

 

Email:  SpaPartySisters@gmail.com for reservations.

 

Serving:  Harrison, Rye, Bedford, NY.  Westchester, Putnam and Dutchess Counties. New York, New Jersey, Connecticut and the Tri-State area.

 

To view events, photographs please visit our online gallery.

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